Enable Figma Prototype Cookies

Last updated: May 19, 2026

Some Outset studies include a Figma prototype. If your browser blocks third party cookies from figma.com, the prototype may not load fully. The guide walks through how to allow them on every common browser - desktop and mobile - in just a few taps.

Important: Enabling these cookies is optional. Your interview will still work without them; allowing them just helps the prototype run smoothly and helps the researcher build a better experience for everyone. You can revert the setting after your interview if you prefer.

Desktop browsers

Google Chrome (Windows, macOS, Linux)

  1. Click the three-dot menu ⋮ in the top-right and choose Settings.

  2. Open Privacy and security → Third-party cookies.

  3. Under Sites allowed to use third-party cookies, click Add.

  4. Enter [*.]figma.com and click Add.

  5. Return to your interview tab and refresh the page.

Microsoft Edge (Windows, macOS)

  1. Click the three-dot menu ⋯ and choose Settings.

  2. Open Cookies and site permissions → Manage and delete cookies and site data.

  3. Scroll to Allow and click Add.

  4. Enter [*.]figma.com and click Add.

  5. Return to your interview tab and refresh the page.

Safari (macOS)

  1. From the menu bar, choose Safari → Settings… (or press ⌘ ,).

  2. Open the Privacy tab.

  3. Uncheck Prevent cross-site tracking.

  4. Return to your interview tab and refresh the page.

Note: Safari doesn't support per-site exceptions for cross-site tracking — it's an all-or-nothing setting. You can re-enable "Prevent cross-site tracking" after the interview if you'd like.

Mozilla Firefox

  1. Click the three-line menu ≡ and choose Settings.

  2. Open Privacy & Security.

  3. Under Enhanced Tracking Protection, choose Custom and click Manage Exceptions.

  4. Enter https://figma.com and click Allow, then Save Changes.

  5. Return to your interview tab and refresh the page.

Brave

  1. Click the three-line menu ≡ and choose Settings.

  2. Open Shields in the left sidebar.

  3. Under Cookies, choose Allow all cookies.

  4. For a per-site exception instead, visit Figma's site, click the Brave Shields icon next to the address bar, and switch Shields to Down for that site.

  5. Return to your interview tab and refresh the page.

Opera

  1. Open Settings (Opera menu → Settings, or Alt ,).

  2. Search for cookies, then click Cookies and other site data.

  3. Under Sites that can always use cookies, click Add.

  4. Enter [*.]figma.com and check Including third-party cookies on this site.

  5. Click Add, then refresh your interview tab.

Mobile browsers

ANDROID

Chrome

  1. Tap the three-dot menu ⋮ in the top-right and choose Settings.

  2. Tap Site settings → Third-party cookies.

  3. Choose Allow third-party cookies.

  4. Return to your interview tab and refresh the page.

Firefox

  1. Tap the three-dot menu ⋮ and choose Settings.

  2. Tap Enhanced Tracking Protection.

  3. Choose Standard (or tap Custom → uncheck Cookies: Cross-site cookies).

  4. Return to your interview tab and refresh the page.

Samsung Internet

  1. Tap the three-line menu ≡ in the bottom-right and choose Settings.

  2. Tap Internet privacy → Allow cookies.

  3. Choose Allow third-party cookies.

  4. Return to your interview tab and refresh the page.

Microsoft Edge

  1. Tap the three-dot menu ⋯ at the bottom and choose Settings.

  2. Tap Privacy and security → Cookies.

  3. Choose Allow all cookies.

  4. Return to your interview tab and refresh the page.

Brave

  1. Tap the three-dot menu ⋮ and choose Settings.

  2. Tap Brave Shields & privacy → Block cookies.

  3. Choose Don't block.

  4. Return to your interview tab and refresh the page.

IPHONE AND IPAD

Safari

  1. Open the iOS Settings app.

  2. Scroll down and tap Safari.

  3. Under Privacy & Security, toggle Prevent Cross-Site Tracking off.

  4. Also confirm Block All Cookies is off.

  5. Return to your interview tab and refresh the page.

Note: On iPhone and iPad, all third-party browsers (Chrome iOS, Firefox iOS, Edge iOS, etc.) share Safari's cookie engine because Apple requires WebKit. Changing Safari's settings affects every browser on the device.

Still stuck?

If you've followed the steps and the prototype still doesn't load, it's safe to continue your interview without enabling cookies — the researcher can collect plenty of useful insight from your responses regardless. If you'd like help, reach out to your research contact and they can offer support.