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Creating an Interview Guide

The first step of running AI-moderated research is creating the interview guide for AI. The following walks your through the steps.

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Written by Aaron Cannon
Updated over a month ago

Settings

Interview method

Currently, Outset offers five interview modes: Chat, Voice response, Video response, Screenshare (beta), and Voice-to-voice (beta). Changing modes doesn't change the method for creating an interview, but it does allow you to receive your responses in a different form.

Language

Outset supports the most commonly spoken languages, including but not limited to:
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Afrikaans, Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Italian, Japanese, Korean, Lithuanian, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, and Welsh.
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🌎 Read more about our language support here!

Welcome message

Create a custom welcome message or leave it as the standard message.

End message

Like the welcome message, customize it or leave it as is.

Context for AI

Provide context for Outset's AI to help guide the interview.

Advanced Settings

Interviewer style

Choose from three different AI interviewer styles:

  • High follow-ups, high empathy (default)

    • This mode is where Outset's AI really shines. You can expect your interviewer to delve deep with your participants, asking many follow-up questions and building a strong rapport by saying things like "That's interesting! Tell me more."

  • High follow-ups, low empathy

    • This mode is like an advanced survey, which can dive deeper with participants on each question, but will make little effort to build rapport.

  • Low follow-ups, low empathy

    • This mode is most like a survey. Your interviewer will rarely follow-up and make little effort to build rapport with your participant.

Max interviews

The number you enter here determines how many times you interview can be run. Be sure not to send interviews to more participants than the number of interviews you entered here as the interview will not work for participants after the quota set here has been achieved.

Passing metadata

You can choose to pass metadata collected during screening along to the AI interviewer to guide it through the interview. For example, the interviewer may skip certain questions if they are not relevant to the participant based on screening data.

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